Privacy Policy
This Privacy Policy describes how https://orqro.shop collects, uses, and discloses your personal information in connection with the operation of the Orqro platform.
Information We Collect
Personal information refers to data that can be used to identify you directly or indirectly. This includes both identifiable and anonymous information linked to identifiable information. Personal information excludes information that has been irreversibly anonymized or aggregated such that it can no longer be used to identify you.
We collect personal information necessary for legal compliance and business administration and to provide the services you request. This information may be collected when you register on our site, place an order, subscribe to our newsletter, or participate in surveys.
We may collect your name, email address, mailing address, and phone number. You may also visit our site anonymously.
How We Use Your Information
We use your personal information for the following purposes:
Personalization: To tailor your experience based on your needs.
Website Improvement: To enhance our site and shopping experience based on your feedback.
Customer Service: Respond more effectively to your service requests.
Transaction Processing: To handle payments and deliver purchased products or services.
Marketing and Communication: Send periodic emails regarding your order, company updates, and related product or service information.
Promotions and Surveys: To administer contests, special promotions, surveys, or other site features.
Legal Basis for Processing Personal Information (EEA Users)
If you are in the European Economic Area (EEA), our processing of your personal information is based on:
Consent: Processing based on your consent (Article 6(1)(a) of the General Data Protection Regulation (GDPR)).
Contract: Processing necessary for the performance of a contract or precontractual steps (Article 6(1)(b) GDPR).
Legal Obligation: Processing necessary to comply with legal obligations (Article 6(1)(c) GDPR).
Legitimate Interests: Processing necessary for our legitimate interests (Article 6(1)(f) GDPR).
You can withdraw your consent at any time by contacting us at support@orqro.com. This will not affect the lawfulness of processing before the withdrawal.
Your Rights
You have rights regarding your personal information, including:
Access: The right to access and obtain a copy of your data.
Correction: The right to correct inaccurate or incomplete data.
Deletion: The right to request the deletion of your data.
Restriction: The right to restrict or object to the processing of your data.
Data Portability: The right to receive your data in a structured, commonly used format and transfer it to another entity.
To exercise these rights, please email us at support@orqro.com. We will respond promptly and take reasonable steps to ensure your data is accurate and up to date.
Data Security
We implement security measures, including secure servers and SSL technology, to protect your sensitive information. However, you are responsible for maintaining the security of your username and password. We recommend using strong passwords and avoiding using the same login details across multiple sites.
Cookies
We use cookies to enhance your experience by remembering items in your shopping cart, saving preferences, and analyzing site traffic. We also use third-party services like Google Analytics to help us understand how users engage with our site. Cookies from third parties are not accessible by us, and we do not control their use.
You can adjust your browser settings to manage cookies. Note that disabling cookies may affect the functionality of our services.
Disclosure of Information
We do not sell or trade your personal information. We may share it with trusted third parties who assist in operating our website, processing payments, or providing services, provided they agree to maintain confidentiality. We may also release information to comply with legal obligations or protect our rights.
Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
Third-party Links
Our site may contain links to third-party products or services. We are not responsible for their privacy practices or content. Please review the privacy policies of these sites independently.
Changes to This Privacy Policy
We may periodically update this Privacy Policy. Changes will be posted on this page with an updated modification date.
Contact Us
For any questions, concerns, or to exercise your rights, please get in touch with us at:
Email: support@orqro.comPhone: +1 630 303 9319
Mail: ORQRO LLC, 9 Wellington Ct, Lincolnshire, IL, 60069, US